Responsible Gaming —
Play safe, play happy
At burma89, the health and safety of our players comes first. We provide tools and guidance to help you stay in control of your gaming.
burma89 Commitment
burma89 builds a gaming platform for Myanmar players that puts fun, entertainment, and safety together as equal priorities. Gaming is an enjoyable way to relax — but because losses can happen, you must always stay mindful and play responsibly. Understand that gaming is not a way to earn income, and play with the awareness that you can lose.
Only players aged 21 and above may play at burma89. Students and anyone under 21 are not permitted to play. If gaming is affecting your finances, relationships, or daily life, it is never too late to ask for support — burma89's support team is available 24/7 to help.
Tools to Control Your Gaming
Deposit Limits
Set a cap on how much you can deposit daily, weekly, or monthly. Lowering a limit takes effect immediately, while increasing one only applies after a set waiting period.
Session Time Limits
You can turn on alerts that notify you how long you have been playing on our platform. When your session runs long, this is a useful tool for keeping a healthy balance in your life.
Temporary Break (Time-Out)
If you want to pause gaming for a short while, select Time-Out and lock your account for a period between 24 hours and 3 months. You will not be able to log in during that time.
Self-Exclusion
If you feel that gaming has become a problem, you can request Self-Exclusion through our Live Chat. This option is available for periods ranging from 6 months to permanent.
Gaming History Review
You can check your gaming records, deposit history, and withdrawal history at any time. The data is shown openly so you can track your activity yourself and make informed decisions.
Contact the Support Team Directly
Whether you have questions about gaming decisions or want to request a limit, our 24/7 Live Chat handles everything promptly in Burmese.
Responsible Gaming Principles
Play for Fun
Treat gaming as a form of entertainment only. Avoid continuing to play in the hope of winning back money you have lost.
Only Play What You Can Afford to Lose
Set a limit on what you are willing to lose before you play. Do not use household income, healthcare expenses, or money owed for debts.
Set a Time Limit
Decide how long you will play before you start, and stop when that time is up. A leisure activity is only healthy when it does not throw your life out of balance.
Do Not Play When You Are Stressed
Playing while angry, sad, or stressed can lead to greater financial losses. When you feel that way, stop playing and take a break.
Protect Those Under 21
Do not leave your account accessible to family members, friends, or children. Always log out after each session — it is a good habit to keep.
Do Not Hesitate to Ask for Help
If you feel that gaming is becoming a problem, contact the burma89 support team right away. We are ready to help at any time.
Warning Signs That a Problem May Be Developing
If you notice any of the signs below, we encourage you to pause your play and contact our support team.
Continuing to play believing you will win back money you have already lost
Spending household income, healthcare funds, or essential money on gaming
Having repeated arguments with family over your gaming
Wanting to stop but feeling unable to resist the urge to keep playing
Losing sleep or struggling to focus at work because of gaming
Borrowing money or selling belongings to fund your play
Hiding your gaming activity and not wanting your family to know
Compare Limit Tools
| Tool | How to Use | Duration |
|---|---|---|
| Deposit Limits | Request via Live Chat | Takes effect immediately |
| Play Time Reminder | Enable from Account Settings | From the time you enable it |
| Time-Out (Temporary Break) | Request via Live Chat | 24 hours — 3 months |
| Self-Exclusion | Request via Live Chat | 6 months — Permanent |
| Gaming History Review | View from Account History | At any time |
Review Your Own Gaming Habits
Check regularly on where gaming fits in your life. Ask yourself whether you play when you are happy — or whether you are also playing when you are angry or sad. If you would like to talk it through, reach out to us on Live Chat — support is available in Burmese.
Contact Us If You Need Help
Live Chat Support
You can reach the burma89 support team directly on the website 24/7. We handle questions about gaming limits, Self-Exclusion, or anything else related to your play — all in Burmese.
Email Us
If you prefer to write to us, you can reach us directly at [email protected]. Our support team handles all messages around the clock, following Myanmar Standard Time (MMT).
Play Safely at burma89
Responsible gaming is every player's responsibility. Play games for entertainment and always reach out if you need support.