burma89 Privacy Policy
The security and protection of your personal data is very important to burma89. This policy explains clearly how we handle your information.
Introduction — Purpose of This Policy
burma89 platform ("we", "service") takes the personal data of players ("you", "user") seriously and handles it responsibly. This Privacy Policy explains how we collect, store, process, and protect personal data obtained when you register, open an account, make payments, and play games on our platform.
By continuing to use this website, you are deemed to have understood and accepted the terms of this Privacy Policy. If you do not agree with this policy, please stop using the service. If you have any questions about the policy, contact [email protected].
Types of Information We Collect
When players interact with the platform, we receive the following types of information—
2.1 — Information You Provide Directly
- Name, date of birth, and contact details provided at registration
- Password used to log in to your account
- Bank account and payment service information provided during deposits and withdrawals
- Any information entered through forms on the website
2.2 — Information Collected Automatically
- IP address, browser type, device model
- Activity log data on the website — pages viewed, click records
- Gaming history — session times, bet errors, money flow
- Cookies and identity-based tracking, namely session identifiers
2.3 — Information from external sources
- Deposit / withdrawal confirmation data from payment providers
- Referral link data from the referring party's referral code
- Registration data from a legally compliant identity verification service
Why we use your personal data
We handle the personal data we collect only for the following purposes—
- Account management: registration, login, and security checks
- Financial transactions: processing deposits / withdrawals, verifying reference numbers against the set minimums of 10,000 Ks for deposits and 30,000 Ks for withdrawals
- Service improvement: enhancing the player experience and monitoring platform performance
- Legal compliance checks: verifying the 21+ age restriction and carrying out responsible gambling checks
- Security and fraud prevention: protecting against unauthorised access and financial fraud
- Communication: responding to player enquiries via 24/7 Live Chat and email support
- Legal obligations: keeping records in accordance with applicable laws and regulations
Cookies and tracking technology
The burma89 website uses cookies and similar technologies to improve the player experience. Cookies are small text files stored in your browser that help the website function properly.
Types of cookies we use
- Essential cookies: for login sessions and basic website functions
- Functional cookies: to remember language preferences and player settings
- Analytical cookies: to monitor platform performance and user experience
You can block cookies in your browser settings, but doing so may prevent some parts of the platform from working properly.
Sharing and disclosure of personal data
We do not sell, rent, or transfer your personal data to third parties. However, we must share it in the following cases where it is necessary to provide the service—
- Payment providers: to verify financial transactions with KBZPay, Wave Money, AYA Pay, and CB Pay
- Technology service providers: companies that support website hosting, data security, and platform operations — they must act only on our instructions
- Legal requirements: situations where disclosure is required by court order or applicable law
- Prevention of unlawful activity: when handling fraud investigations or financial notifications
Third-party service providers are bound by agreement to handle data in line with our privacy standards.
Personal data retention period
We retain personal data for as long as necessary to provide the service or to meet legal obligations. After an account is closed, certain records will continue to be kept for a set period in accordance with legal requirements.
After that period, your personal data will be deleted using a secure erasure method.
Personal data security measures
We have technical and administrative security controls in place to protect your personal data from unauthorised access, disclosure, alteration, or deletion—
- SSL encryption to protect data in transit
- Access control to limit who can view personal data
- Firewalls and protective measures to block unauthorised access
- Regular audits to detect security issues in a timely manner
- Training and guidelines for staff who handle personal data
Our security measures are strong, but no digital service can guarantee 100% security — you also need to protect your own password.
Your Rights
You have the following rights regarding the personal data we hold—
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request correction of any inaccurate or incomplete personal data.
- Right to Erasure: You can request deletion of your personal data where there is no legal requirement to retain it.
- Right to Restriction: You can request that we limit how we handle your personal data in certain cases.
- Right to Data Portability: You can request your personal data in a readable format.
To exercise any of these rights, contact us at [email protected]. All requests will be reviewed and handled within a reasonable timeframe.
Age 21+ Restriction
burma89 services are for users aged 21 and above only. We do not knowingly collect personal data from anyone under age. Age verification is carried out at registration, and if we find that we have retained personal data from a user under 21, we will delete it immediately. If you are aware of anyone under 21 attempting to register, please notify us right away at [email protected].
Changes to This Policy
We may review and update this privacy policy from time to time to better protect players and to stay in line with any legal changes. Where there are significant updates, they will be clearly posted on the website and the "Last Updated" date will be revised accordingly.
Continued use of the website after a policy change will be taken as acceptance of the updated policy. If you have any questions about the changes, you can reach us at [email protected].
Contact — burma89 Privacy
For any questions about this privacy policy, to exercise your data rights, or if you have a privacy concern, please contact our support team—
- Email: [email protected]
- Live Chat: Directly on the website — available 24 hours a day, 7 days a week, Myanmar Standard Time (MMT)
For privacy-related requests, we may ask you to provide certain proof of identity — this is to prevent your personal data from being disclosed to anyone else.